Shipping & Returns

For product information or questions regarding your online order, please contact us at info@lesdeuxcopines.com. Our customer service office is open 10am - 6pm PST, Monday - Friday.

RETURNS

Full price merchandise purchased through www.lesdeuxcopines.com may be returned for full refund to the original form of payment if postmarked within 14 days of receipt.

Sale merchandise is FINAL SALE and cannot be returned. Jewelry is FINAL SALE and cannot be returned.

In order to be eligible for return or exchange, all items must arrive back to us unworn, unwashed, undamaged, unused, and with all original tags attached.

If you are for any reason dissatisfied with any items from your order that meet the above criteria, contact us for a return authorization and we will reply with simple instructions for mailing your items back.

*Please note that our online return policies differ from our in-store policies. If you have any questions regarding a return or exchange for a purchase made in person at our Burlingame Avenue location, contact our store staff at (650) 375-1933. Thank you!

SHIPPING

We offer FREE USPS Priority Mail on most orders within the continental US. Expedited services are available at an extra cost. Orders placed before 12PM Monday - Thursday will usually be shipped the following day. Orders placed after noon on Friday will be shipped the following Monday. Our shipping offices are closed on weekends and Holidays.

Domestic Rates:

Prime-Like Shipping (1-2 Business Days) - FREE

Expedited Shipping (2-Day) - $19

International Shipping & Rates

We currently ship to Canada and the United Kingdom. Rates are calculated by weight - proceed to checkout to see the exact shipping quote for your order (you will be able to review your total before confirming your order).

TAX

Orders being shipped to a California address will be charged CA sales tax (8.5%). Any items being delivered out-of-state will be tax exempt.