For product information or questions regarding your online order, please contact us at christina@lesdeuxcopines.com. Our customer service office is open 10am - 6pm PST, Monday - Friday.

RETURNS

Full price merchandise purchased through www.lesdeuxcopines.com may be returned for full refund to the original form of payment if postmarked within 14 days of receipt. Please note: We do not provide free return labels.

Sale merchandise, Trunk Show merchandise and any merchandise purchased during a promotion at 20% off or more is FINAL SALE and cannot be returned. Jewelry, lingerie, socks, candles, eyewear, and body care products are FINAL SALE and cannot be returned. Reading glasses can be exchanged for a different power.

In order to be eligible for return or exchange, all items must arrive back to us unworn, unwashed, undamaged, unused, and with all original tags attached. We have the right to deny any returns we feel do not meet these requirements.

If you are for any reason dissatisfied with any items from your order that meet the above criteria, contact us for a return authorization and we will reply with simple instructions for mailing your items back. You will be responsible for covering the return shipping costs.

*Please note that our online return policies differ from our in-store policies. If you have any questions regarding a return or exchange for a purchase made in person at our Burlingame Avenue location, contact our store staff at shopgirl@lesdeuxcopines.com. Thank you!

SHIPPING

We offer FREE OUTGOING USPS Priority Mail, FEDEX or UPS within the continental US. Expedited services are available at an extra cost. Orders placed before 12PM Monday - Thursday will usually be shipped the following day. Orders placed after noon on Friday will be shipped the following Monday. Our shipping offices are closed on weekends and Holidays.

Domestic Rates:

Prime-Like Shipping (2-3 Business Days) - FREE

Expedited Shipping (2-Day) - $20

International Shipping & Rates

We currently ship to most countries. Proceed to checkout to see the exact shipping quote and duties for your order (you will be able to review your total before confirming your order).

TAX

Orders being shipped to a California address will be charged CA sales tax (7.25%). Any items being delivered out-of-state will be tax exempt.

LOST, STOLEN OR DELAYED SHIPMENTS

Unfortunately, we cannot control what happens to your package once they are in the hands of our designated mail carriers, therefore Les Deux Copines is not responsible for any orders that are lost,stolen or delayed. We will, however, do our best to help you navigate the claims process to either locate your package or get you a refund. For added security, we recommend adding signature delivery to your order. If you need the item(s) by a specific date, please email us and choose expedited shipping at checkout.

US	00	0	2 - 4	4 - 6	8	10
Italian	36	38	40	42	44	46
French	32	34	36	38	40	40
	XXS	XXS - XS	XS - S	S - M	M - L	L - XL

US	4	4.5	5	5.5	6	6.5	7	7.5	8	8.5	9	9.5	10	10.5	11	11.5	12
Italian	34	34.5	35	35.5	36	36.5	37	37.5	38	38.5	39	39.5	40	40.5	41	41.5	42
French	35	35.5	36	36.5	37	37.5	38	38.5	39	39.5	40	40.5	41	41.5	42	42.5	43

Waste Size in Inches	22 - 23	24 - 25	26 - 27	28 - 29	30 - 31	32 - 33	34 - 35
Belt Sizes in Inches	25.6	27.6	29.5	31.5	33.5	35.4	37.4
Belt Sizes in Centimeters	65	70	75	80	85	90	95

The Great	0		1		2		3
US	XS		S		L		M
The Great	24	25	26	27	28	29	30	31
US	0	2	4	6	8	10	12	14
Italian	34	36	38	40	42	44	46	48
French	32	34	36	38	40	42	44	46

Soeur Paris

SIZE

BRAND

Pampa Top - Pastel Green

Harry Trousers - Pastel Green

Gwen Leather Skirt - Mastic

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